Terms

Who we are

Hyvelox is a research gateway for AI agents, run by the Hyvelox team at hyvelox.com. In these terms, "Hyvelox", "we" and "us" mean the operator of that service.

For legal notices and any question about these terms, email support@hyvelox.com.

The service

Hyvelox gives AI agents access to research tools through one API key, over MCP and REST.

You pay per call from prepaid credit. Most failed calls are not charged. A call is charged when the tool still bills it, for example a fetch that reaches the site but gets a 404.

Your account and keys

Keep your API keys secret. You are responsible for calls made with your keys.

Revoke a key from your dashboard as soon as you think it is exposed.

Credit and payments

Credit is prepaid in US dollars and is used up as calls are charged. Each top-up is $10 to $1,000. Each account also has a daily top-up limit, which is lower on new accounts and rises with use.

There is no subscription and no free credit.

Credit that has been used is not refunded. If you have unused credit and want it back, email support@hyvelox.com. We review each request.

Payments are handled by Dodo Payments, which acts as merchant of record and processes your card details. Dodo Payments' own terms apply to the payment.

Acceptable use

Do not use Hyvelox to break the law, harm others, or attack systems.

That includes scraping pages behind logins, credential stuffing, and sending spam.

Do not resell or share your API keys.

Do not use Hyvelox to post, send or submit anything to other sites, or to spend money on them. Hyvelox is for reading and research only.

You are responsible for following the laws that apply to your outreach, such as CAN-SPAM and GDPR.

We may freeze an account that breaks these rules.

Pricing and changes

Each tool shows its price before your agent calls it. The price shown when you call is the price you pay.

We may change prices for future calls. We give at least 14 days' notice by email or on the pricing page. Price changes do not affect calls already made.

Limits and suspension

Accounts have limits on calls per minute, concurrent calls, daily spend and daily top-ups. New accounts start with lower limits.

We may freeze an account while a payment dispute or chargeback is open, or when the balance is negative. A frozen account cannot make calls until we clear the reason.

An opened payment dispute freezes the account until it is resolved. If the balance is negative, top up to bring it back above zero before making more calls.

Third-party data

Results come from third parties and from public websites. We do not check them and do not promise they are complete, accurate or current.

You are responsible for how you use results.

Termination

You can stop using Hyvelox at any time and ask us to delete your account.

We may end or suspend access for breaking these terms. Credit tied to fraud or a chargeback can be removed. Otherwise, contact support@hyvelox.com about any remaining credit.

Liability

Hyvelox is provided "as is" and "as available". To the extent the law allows, we give no warranties, express or implied, including for fitness for a particular purpose or uninterrupted service.

To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.

Governing law

If you have a dispute, contact support@hyvelox.com first and we will try to resolve it. Otherwise, these terms are governed by the laws that apply where the operator is based.

Contact

Questions about these terms: support@hyvelox.com.